Terms and Conditions

Welcome to the United Rent A Car website. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions.

1. Use of the Website

  • The website is intended for personal, non-commercial use.
  • You agree not to misuse the site, interfere with its functionality, or use it in any unlawful manner.

2. Vehicle Booking

  • Bookings made through our website are subject to availability and confirmation.
  • You must provide accurate and complete information during the booking process.
  • A valid driver’s license and identification may be required at pickup.

3. Rental Requirements

  • Renters must meet the minimum age and licensing requirements as stated during the booking.
  • You are responsible for returning the vehicle in the same condition you received it.
  • Late returns, fuel shortages, or damages may result in additional charges.

4. Payments and Charges

  • Prices shown are in KES and may include taxes and fees unless stated otherwise.
  • Full or partial payment may be required at the time of booking or vehicle pickup.
  • We reserve the right to adjust pricing or offer discounts at our discretion.

5. Cancellations and Refunds

  • Cancellations made within the allowed timeframe may be eligible for a refund.
  • No-shows or late cancellations may incur a penalty or loss of deposit.
  • Refund policies may vary based on vehicle type or seasonal terms.

6. Liability and Insurance

  • Our vehicles are covered by insurance as required by Kenyan law.
  • Renters may be liable for damages not covered by insurance, including negligence or unauthorized use.
  • Additional insurance options may be offered at booking.

7. Intellectual Property

  • All content on this website (text, logos, images, etc.) is owned by United Rent A Car and may not be reused without written permission.

8. Limitation of Liability

  • United Rent A Car is not liable for any indirect, incidental, or consequential damages from the use of our services or website.

9. Modifications

  • We may update these Terms and Conditions at any time. Your continued use of the website signifies your acceptance of any changes.

10. Governing Law

  • These Terms and Conditions are governed by the laws of Kenya. Any disputes will be handled in Kenyan courts or through arbitration in Nairobi.

For further inquiries or assistance, please contact us at info@unitedrentacar.co.ke.